Return On Investment. Training And Performance Improvement Programs

Cover Type: Hardcover
Book Condition: As New
Jacket Condition: As New
Publisher: Butterworth/Heinemann
Publisher Place: Amsterdam
Publisher Year: 2003
Edition: Second Edition

Description: 375 pages. Book and Jacket appear to have hardly been read and are both in As new condition throughout. The only exception is a small inscription to the inside page.

Publishers Description: The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

ISBN: 9780750676014