Quality Is Personal. A Foundation For Total Quality Management
Roberts Harry V, Sergesketter Bernard F
$19.50
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Cover Type: Softcover
Book Condition: Fine
Jacket Condition: None Issued
Publisher: The Free Press
Publisher Place: New York
Publisher Year: 1993
Edition: First Edition
Description: 169 pages. Book appears to have hardly been read and is in Fine condition throughout.
Publishers Description: In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
ISBN: 9780029266250
(148221)
169 pages. Book appears to have hardly been read and is in Fine condition throughout.
